2-month programme · Zoho & CRM

Zoho Business Systems and CRM Implementation

Name: Zoho Business Systems and CRM Implementation
Price: 3500 GHS
Availability: PreOrder

Implement Zoho business systems end to end: CRM architecture, sales automation, customer support workflows and deployment.

You will be able to: Configure CRM, customer support, reporting and business workflows.

Curriculum

Week by week

Every module includes lessons, written notes, practical exercises and a knowledge check.

Weeks 1–2CRM architecture, data models, configuration and sales processes
Weeks 3–4Sales pipelines, automation, dashboards and reporting
Weeks 5–6Customer support, service workflows and business application integration
Week 7Permissions, data quality, testing and deployment planning
Week 8Capstone implementation and documentation

Before you enrol

Study time: 8 weeks · about 6–10 hours a week. Duration describes the intended pathway, not a waiting period: you can finish sooner once all requirements are met.
Prerequisites: Comfortable using a computer and business software. Related experience or a beginner course in this topic is helpful.
Tools you need: A Zoho environment for exercises. Setup instructions are provided; any Zoho subscription costs are not included in tuition.
Assessment: Knowledge assessments, practical assignments and a capstone project marked by an Elnux instructor against a published rubric.
Support included: Capstone project marked by an Elnux instructor. Monthly live Q&A session. Course questions answered by the Elnux team.
Payment options: Pay in full, or in two or three instalments over the course of the programme, by Mobile Money or card.
Certificate: Complete all required lessons, pass the knowledge assessment and pass the capstone project against its published rubric. You then receive a verifiable Elnux Academy certificate of completion.
Access: 12 months from enrolment, on any device.