3-month programme · Zoho & CRM
Zoho Business Systems and Automation Specialist
Go from requirements gathering to a demonstrated, integrated Zoho business solution with automation, reporting and user adoption.
You will be able to: Design and demonstrate integrated business workflows and reporting.
Curriculum
Week by week
Every module includes lessons, written notes, practical exercises and a knowledge check.
- Weeks 1–2Requirements gathering, process discovery and solution design
- Weeks 3–4CRM configuration, data architecture and pipelines
- Weeks 5–6Business workflows, customer support and service operations
- Weeks 7–8Integrations, automation and business reporting
- Weeks 9–10Testing, permissions, data quality and user adoption
- Week 11Deployment and documentation
- Week 12Demonstration of an integrated business solution
Before you enrol
Everything you need to know
- Study time
- 12 weeks · about 8–12 hours a week. Duration describes the intended pathway, not a waiting period: you can finish sooner once all requirements are met.
- Prerequisites
- Working experience in this area, or completion of a related Elnux Academy programme.
- Tools you need
- A Zoho environment for exercises. Setup instructions are provided; any Zoho subscription costs are not included in tuition.
- Assessment
- Knowledge assessments, practical assignments and a capstone project marked by an Elnux instructor against a published rubric.
- Support included
- Capstone project marked by an Elnux instructor. Monthly live Q&A session. Course questions answered by the Elnux team.
- Payment options
- Pay in full, or in two or three instalments over the course of the programme, by Mobile Money or card.
- Certificate
- Complete all required lessons, pass the knowledge assessment and pass the capstone project against its published rubric. You then receive a verifiable Elnux Academy certificate of completion.
- Access
- 12 months from enrolment, on any device.
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