3-month programme · IT support & systems
IT Support and Systems Administration
Build the skills to support and administer business IT, from networking and operating systems to virtualisation, backups and monitoring.
You will be able to: Support business IT environments and document operational procedures.
Curriculum
Week by week
Every module includes lessons, written notes, practical exercises and a knowledge check.
- Weeks 1–2IT service management and troubleshooting methodology
- Weeks 3–4Networking, addressing, DNS and connectivity
- Weeks 5–6Operating systems, users, permissions and endpoint management
- Weeks 7–8Virtualisation, cloud concepts, backups and recovery
- Weeks 9–10Monitoring, patching and security administration
- Week 11Documentation and operational reporting
- Week 12Simulated IT environment support project
Before you enrol
Everything you need to know
- Study time
- 12 weeks · about 8–12 hours a week. Duration describes the intended pathway, not a waiting period: you can finish sooner once all requirements are met.
- Prerequisites
- Comfortable using a computer and business software. Related experience or a beginner course in this topic is helpful.
- Tools you need
- A computer or laptop with a modern web browser and a reliable internet connection.
- Assessment
- Knowledge assessments, practical assignments and a capstone project marked by an Elnux instructor against a published rubric.
- Support included
- Capstone project marked by an Elnux instructor. Monthly live Q&A session. Course questions answered by the Elnux team.
- Payment options
- Pay in full, or in two or three instalments over the course of the programme, by Mobile Money or card.
- Certificate
- Complete all required lessons, pass the knowledge assessment and pass the capstone project against its published rubric. You then receive a verifiable Elnux Academy certificate of completion.
- Access
- 12 months from enrolment, on any device.
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Learn the skills, then put them to work.
Self-paced courses built by the team that implements these systems for Ghanaian businesses every day.